Shipping policy

Shipping Policy

Thank you for shopping with Pokémon TCG Egypt. Below you’ll find all the important details about how we handle shipping and delivery of your orders.

Shipping Coverage

We currently ship orders within Egypt only. At this time, we do not offer international shipping.

Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed the next business day.

Delivery Time & Rates

  • Delivery times typically range between 3–7 business days, depending on your city/region.

  • Shipping fees are calculated at checkout and will be displayed before you confirm your order.

  • Certain remote areas may take longer or incur additional delivery fees.

Shipping Partners

We work with trusted local courier partners (such as Bosta, Aramex or other providers) to ensure safe and reliable delivery of your order.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with your tracking details (if available) so you can follow the status of your delivery.

Cash on Delivery (COD)

  • COD is available for eligible orders.

  • Please ensure you have the exact amount ready upon delivery. Couriers may not always carry change.

Delivery Issues

  • We are not responsible for delays caused by courier companies, incorrect shipping details provided by the customer, or circumstances beyond our control (such as weather, strikes, or unforeseen events).

  • If your package is lost or arrives damaged, please contact us immediately at pokemontcgegypt@gmail.com so we can assist you.

Address Accuracy

Please ensure that your shipping address and contact details are complete and accurate. We are not liable for orders that cannot be delivered due to incorrect or incomplete information provided at checkout.

In-Store Pickup (Not Available)

We do not offer in-store pickups.

Contact Us

For any shipping-related questions, please contact us at:
📧 pokemontcgegypt@gmail.com